FREQUENTLY ASKED QUESTIONS

Questions about sourcing and shipping?

Here are helpful starting points. Contact us if your question is not covered.

Can you source any product?

We can review many product categories, subject to supplier availability, product specifications, compliance requirements and shipping restrictions.

Can I combine goods from multiple suppliers?

Yes, consolidation can be considered when suppliers send eligible goods to a designated China warehouse and the cargo is suitable for grouping.

Which is cheaper: sea freight or air freight?

Sea freight is often considered for larger or less urgent cargo, while air freight may suit smaller or time-sensitive shipments. The right option depends on the full cargo details.

Do you provide customs clearance?

We coordinate the shipping process and can help customers understand documentation needs. Customs and clearance work must be handled through the appropriate licensed professionals.

Are shipping quotes final?

No. Quotes are estimates until actual cargo measurements, documentation, classification, handling and applicable charges are reviewed.

How do I start?

Submit a sourcing or shipping enquiry with your product, quantity, destination and cargo details. Our team will respond with the next steps.

Still have a question?